At Freedom GES Multiservices, LLC, your privacy is important to us. The privacy notices below describe the types of information we collect about you, how we use it, and with whom we share it.
Please click on the links below to review the specific privacy notice that applies to you.
Notice of Privacy Policy
Freedom GES Multiservices, LLC values you as a customer and takes your personal privacy seriously. When you request a rate quotation, apply for insurance or accounting, request changes to your account, or submit a claim, you disclose information about yourself or members of your household. This notice tells you how we treat the information we collect about you.
1. INFORMATION WE MAY COLLECT
We collect information about you from:
- Applications or other forms you complete, and information you provide to us over the telephone; Your business dealings with us and other companies;
- Your employer or association for Freedom GES Multiservices, LLC products;
- Consumer reporting agencies, Motor Vehicle Departments, inspection services, and medical providers; and
- Visits to our Freedom GES Multiservices, LLC website.
2. TYPES OF INFORMATION WE MAY DISCLOSE
We may disclose the following about you:
- Information from your application or other forms, such as your name, date of birth, address, social security number, vehicle, and driver information;
- Information about your transactions with us, our affiliates or others, such as your insurance coverages, payment history, and certain claims information;
- and Information we receive from third parties, such as your motor vehicle records and claims history.
3. TO WHOM INFORMATION MAY BE DISCLOSED
We do not disclose personal information about you to anyone unless allowed by law. We are allowed by law to provide information to:
- A third party that performs services for us, such as claims investigations, medical examinations, inspections, and appraisals, or for roadside assistance or the repair of your vehicle if you have a claim;
- Our affiliated companies and reinsurers; Insurance regulators and reporting agencies; Consumer reporting agencies to obtain loss history information, motor vehicle reports, or credit report information where permitted by law;
- State Motor Vehicle Departments to obtain a report of any accidents or convictions or to confirm your compliance with compulsory motor vehicle liability insurance laws;
- Law enforcement agencies or other government authorities to report suspected illegal activities;
- A person or organization conducting insurance actuarial, or research studies;
- Companies that provide marketing services on our behalf, or as part of a joint marketing agreement with banks, credit unions, and affinity partners, or providers of annuity and financial products and services offered through us to our customers; and
- As otherwise permitted by law.
4. HOW WE PROTECT INFORMATION
We maintain physical, electronic, and procedural safeguards to protect your nonpublic personal information. These safeguards comply with applicable laws. We retain your information for as long as required by law or regulation. The only employees or agents who have access to your information are those who must have it to provide products or services to you. We do not sell your information to mass marketing or telemarketing companies. Any information we share with third parties, such as those organizations which perform a service for us or market our products, is subject to appropriate confidentiality protections and may be used only for the purposes intended.
2. SMS TERMS & CONDITIONS
- Product Description:
By providing your mobile phone number, you consent to receive SMS messages from Freedom GES Multiservices, LLC related to account notifications, account updates and promotional offers.
- Message Frequency:
Message frequency may vary. You may receive SMS messages, depending on services, account notifications and/or updates.
- Message and Data Rate:
Standard message and data rates may apply.
- Opting Out:
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
- Help and Support:
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at insurance@freedomges.com.
- Privacy Policy:
Your phone number will be handled in accordance with our Privacy Policy, available at Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
*This privacy notice is provided on behalf of Freedom GES Multiservices, LLC, Freedom Insurance Group of Florida, LLC, and its affiliates.
(Last Updated April 24 2025).
©2025 Freedom GES Multiservices, LLC,
560 VILLAGE BLVD
SUITE 120-77
WEST PALM BEACH, FL 334092116
